Members team dependence
florian
via web
Hello,
this is Florian, producer and director of the SANOR project you gave an account yesterday. Just let me thank you very much for this! Now i have the first issue. How can i change an existing members team dependence? I can't find the right place to switch it.
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Support Staff 2 Posted by cameron on 10 Feb, 2010 10:22 PM
Hi Florian,
Project membership, and the team affiliation for that project is set
on the 'Manage Members' page.
There is a tutorial on user management on the website also.
If any of this isn't clear, just let me know and I'll sent you some
screenshots when I get back to my desk.
Cheers,
Cameron
digital content producer, software architect
t: 925-244-0973
im: CameronOrourke
Support Staff 3 Posted by cameron on 10 Feb, 2010 11:42 PM
Florian,
Here is a link to the user management tutorial:
http://services.nirvanix.com/shotrunner/tutorials/sr_008_user_mgmt.mov
The part you want is in about the last minute or so.
I've attached a picture of the page you need.
Cheers,
Cameron
cameron resolved this discussion on 10 Feb, 2010 11:42 PM.
Support Staff 4 Posted by cameron on 10 Feb, 2010 11:44 PM
Forgot the picture.
Florian re-opened this discussion on 10 Feb, 2010 11:51 PM
5 Posted by Florian on 10 Feb, 2010 11:51 PM
Hi cameron,
thank you very much. It helped a lot. I found it.
Best regards
Florian
------------------------
Sanor-Filmprojekt
Regie
Produktion
-----Ursprüngliche Nachricht-----
Von: cameron [mailto:tender+da3c9b49f9b08743af12a5e2589298bf249a0d674@tenderapp.com]
Gesendet: Donnerstag, 11. Februar 2010 00:45
An: florian@sanor-film.de
Betreff: Re: Members team dependence [Questions]
cameron resolved this discussion on 10 Feb, 2010 11:56 PM.
Florian re-opened this discussion on 28 Feb, 2010 10:01 PM
6 Posted by Florian on 28 Feb, 2010 10:01 PM
Hi Cameron,
i have some problems with uploaded files. They are missing in shotrunner since today.
Look at this one here: http://sanor.shotrunner.com/attachments/local_files/sanor/SF/0000/0148/SNR_TPT-001_Heuwagen.jpg
What is the reason for that?
Best regards
Florian Müller-Godosar
------------------------
Sanor-Filmprojekt
www.sanor-film.de
Regie
Produktion
-----Ursprüngliche Nachricht-----
Von: cameron [mailto:tender+da3c9b49f9b08743af12a5e2589298bf249a0d674@tenderapp.com]
Gesendet: Donnerstag, 11. Februar 2010 00:43
An: florian@sanor-film.de
Betreff: Re: Members team dependence [Questions]
Support Staff 7 Posted by cameron on 28 Feb, 2010 10:19 PM
Florian,
We are doing some system maintenance -- let me investigate. Also, try
reloading your browser.
Thanks,
Cameron
On Feb 28, 2010, at 2:01 PM, Florian <tender+da3c9b49f9b08743af12a5e2589298bf249a0d674@tenderapp.com
> wrote:
> Florian
Support Staff 8 Posted by cameron on 28 Feb, 2010 10:41 PM
Florian,
Are you having trouble from within the application? Or are you trying
to use this URL to the file outside of ShotRunner?
For security reasons, we no longer support outside linking to files
stored on ShotRunner. We might add a "publish" feature in the future,
but for now, you will need to have users log into ShotRunner to see
files.
Thanks,
Cameron
9 Posted by Florian on 28 Feb, 2010 10:50 PM
Cameron,
i have trouble from within the application. I can not access any of our uploaded files.
Liebe Grüße
Florian Müller-Godosar
------------------------
Sanor-Filmprojekt
www.sanor-film.de
Regie
Produktion
-----Ursprüngliche Nachricht-----
Von: cameron [mailto:tender+da3c9b49f9b08743af12a5e2589298bf249a0d674@tenderapp.com]
Gesendet: Sonntag, 28. Februar 2010 23:42
An: florian@sanor-film.de
Betreff: Re: Members team dependence [Questions]
Support Staff 10 Posted by cameron on 28 Feb, 2010 11:46 PM
Florian,
We found the issue. We are migrating everyone's files over to secure storage, and it looks like the process that moves the files over, and the process that changes the path are out of sync by quite a bit. We expect this all to resolve itself in the next couple of hours. Your files are safe.
Thanks,
Cameron
cameron resolved this discussion on 28 Feb, 2010 11:46 PM.
Florian re-opened this discussion on 01 Mar, 2010 12:03 AM
11 Posted by Florian on 01 Mar, 2010 12:03 AM
Thank you. Then everything is fine.
Liebe Grüße
Florian Müller-Godosar
------------------------
Sanor-Filmprojekt
www.sanor-film.de
Regie
Produktion
-----Ursprüngliche Nachricht-----
Von: cameron [mailto:tender+da3c9b49f9b08743af12a5e2589298bf249a0d674@tenderapp.com]
Gesendet: Montag, 1. März 2010 00:46
An: florian@sanor-film.de
Betreff: Re: Members team dependence [Questions]
cameron resolved this discussion on 02 Mar, 2010 07:48 PM.